Communication is a two-way dynamic and primary life skill, and it begins with you. Who you are. How you feel about yourself. What you convey to others in all that you do. Building strong, positive relationships is a solid starting point in becoming an effective, two-way communicator.
Practice these ten basic behaviors every day:
- Greet people. A cheerful “hello” sets the tone for positive communication.
- It’s easy, and it only takes 14 muscles to do it. Frown, and you use 72 muscles.
- Use the person’s name. There’s no more personal way to show interest in another person than to say their name in a sincere way.
- Be helpful and friendly. People usually return the favor. There’s truth to the saying, “Be a friend; make a friend.
- Be pleasant. Even if you’re not at your best, speak and act as if you are enjoying yourself anyway. No one likes to be around grumpy people.
- Show people that you care. Be sincere but show personal interest in others. You’re certain to find something you like in anyone if you look closely enough.
- Give praise generously. You can turn around someone’s attitude in a flash. And, be careful how often you criticize.
- Be thoughtful about other’s feelings. They have feelings, too.
- Follow the Golden Rule. What we do for others, they do for us.
- Enjoy your positive sense of humor. Sarcasm, telling stories about others, and laughing at mean jokes have no place in positive relationships.
These are basic manners, if you think about it. In a busy workday, however, it’s too easy to let these simple things slip away. Practice every day.